If you order on business days before 16:00, it will be processed the same day. Delivery days are from Tuesday to Saturday. When you use our Repeat Convenience service, you will receive the shipment on the exact same date one month or three months later (quarter), unless it falls on a weekend.
The size of the packaging may vary depending on the number of products you have ordered.
Your package will be shipped via the parcel service. Of this you will receive a Track and Trace code by e-mail so that you can track the package. You will receive the code by e-mail when the package leaves our warehouse and heads to the sorting center.
Unfortunately, due to this shipping method, we cannot offer options such as delivery to a pick-up point, additional instructions for the delivery person, or delivery to a different address. The experience shows that, if you are not present, the delivery person will deliver the package to the neighbors or leave it at the nearest pick-up point. You can find this information using the Track and Trace code.
Returning is possible when the content has been exposed to weather conditions or when the content has been damaged due to impact. You can then contact us at info@amino-alliance.com and you will receive instructions on how to return. Our e-mail will be answered within a maximum of 24 hours on business days.
Shipping and Handling Charges
The shipping costs for both the monthly package and the quarterly package are $4.99.
Free Standard Ground Shipping is available to all customers, expedited shipping costs are posted in the shopping cart. No coupon code is required. Free shipping offers do not apply to Next-Day or Expedited shipping methods.
Charges for customers who desire expedited delivery:
2 Business Days $15.90Next Business Day $24.90
All items in your order must be sent to a single “ship to” address.
In-Stock items ship within 1-2 business days after the order is received. We will send a shipping confirmation to the email address on file when the order ships. Your credit card will be billed ONLY for the items shipped.
You may request Standard Ground, Expedited 2 Business Day Delivery or Expedited Next Business Day Delivery. Please note: Amino Alliance does not offer 2 Business Day or Next Business Day Delivery to Alaska, Hawaii, PO Boxes or Armed Forces (APO, FPO, DPO).
Orders placed with an expedited shipping method by 12:30 PM Eastern Standard Time, Monday through Friday (excluding holidays), will be shipped out the same business day. Expedited orders placed after 12:30 PM EST and on weekends and holidays will be shipped the following business day.
